heybaji live's commitment to responsible gaming
When gaming goes beyond entertainment, making the right decision is the wise move. heybaji live believes every player's safety and well-being is part of our responsibility.
Gaming should be a place for entertainment, not stress
Online casino and sports betting is an enjoyable leisure activity for many. But if it becomes a habit and starts affecting other areas of your life, it is worth paying attention to. heybaji live encourages all its members to play mindfully and in moderation.
Our Terms and Conditions clearly state that the platform is only for those aged 21 or above. An age verification process is followed when each account is created, to ensure that minors cannot access this platform in any way. We believe transparency and responsibility go hand in hand.
While playing, keep a close eye on your budget, time, and state of mind. Placing more bets to chase losses is never the right approach. heybaji live wants you to enjoy every moment — not under pressure or anxiety.
Tools to keep yourself safe
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Reducing the limit takes effect immediately; increasing it takes some time.
Session Time Control
Decide in advance how long you will play in one sitting. When the set time is up, the platform will automatically alert you.
Self-Exclusion
Request to have your account closed for a set period (from 7 days to permanently). No bets can be placed while self-exclusion is active.
Loss Limit
Betting will stop once losses reach a set amount. This is the simplest way to manage your budget.
Cooling-Off Period
Take a short break — stay away from your account for 24 hours, 7 days, or 30 days. Your account reactivates automatically when the break ends.
Bet Amount Limit
Set a maximum amount you will place on each bet. This limit protects against sudden large losses.
Contact heybaji live's 24/7 live chat support to activate or change any tool.
Recognise the warning signs
If any of the following applies to you, consider stepping back and letting someone close to you or our support team know.
- You keep playing to chase losses and cannot stop yourself.
- You are spending money beyond your set gaming budget or borrowing to play.
- Your focus on family, friends, or work has dropped — gaming is constantly on your mind.
- You are hiding the truth about your gaming habits from loved ones or it is causing arguments.
- You are turning to gaming to escape stress, loneliness, or worry.
- You feel angry or frustrated when you lose, and dissatisfied with the amount even when you win — no outcome brings peace.
- Your daily expenses are suffering because most of your money is going into gaming.
Ask yourself
Answer the following questions honestly
Where to get help
heybaji live Live Chat
Our support team is with you around the clock, 24 hours a day, 7 days a week, in both Bengali and English. Reach out via live chat — you can talk while keeping your identity private.
Email Support
Write to us in detail at [email protected]. The support team will reply in Bengali and help you take the steps you need.
Family and Loved Ones
Tell a family member or a trusted friend about your habits. Support from those close to you often works faster than professional help.
Professional Counselling
Mental health professionals and counsellors in Bangladesh provide guidance on gambling addiction. Visit a local hospital or mental health centre and get help confidentially.
Support Groups
You do not have to walk the path to recovery alone — learn from others who have been through it. Many people have achieved lasting change by joining support groups.
Age Verification and Minor Protection
To register at heybaji live and take part in any form of betting or casino activity, you must be at least 21 years old. Age is confirmed at the time of account creation through a national ID card or other valid documents.
If someone in your household is under 21 and might try to access this platform, use password protection or parental controls on your device. Our Privacy Policy explains how we collect and use user information and what measures we take to protect minors.
If you have any suspicion or become aware of a minor attempting to create an account, notify our support team immediately. We investigate every report seriously and take the necessary action.
Tips for healthy gaming
Playing responsibly means more than just setting limits — it means seeing gaming as a form of entertainment, not a source of income. When you take part in betting or casino games at heybaji live, keep in mind that each bet's outcome is independent and previous results do not affect future ones.
Our FAQ has detailed guidance on how to use responsible gaming tools, as well as answers to questions about account management, deposits, and withdrawals.
Keep in mind:
- Set a budget before you play and be mentally prepared to lose that amount.
- Avoid playing when you are angry, upset, or under stress.
- Do not place bets while under the influence of alcohol or any other substance.
- Stop as soon as your set time and money run out.
- Give equal importance to other hobbies and time with family.
- Speak to our support team first about any concern.